Privacy Policy for Max Cool Air Conditioning
Last Updated: October 21, 2025
Max Cool Air Conditioning ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://maxcoolac.com/ (the "Website"), or interact with our services. By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
Information We Collect
We may collect the following types of information:
- Personal Information: Information that identifies you, such as your name, email address, phone number, postal address, or payment information, when you submit inquiries, request quotes, schedule services, or make purchases through our Website.
- Non-Personal Information: Information that does not directly identify you, such as browser type, IP address, device information, pages visited, and time spent on our Website.
- Mobile Information: Information collected through mobile devices, such as device type or mobile number, if you interact with our Website or services via a mobile device.
- Text Messaging Opt-In Data: If you opt in to receive text messages from us (e.g., for appointment reminders or promotional offers), we collect your phone number and consent details.
How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out forms on our Website (e.g., contact forms, service request forms), provide payment information, or opt in to receive communications.
- Automatically: Through cookies, web beacons, and similar technologies that collect data about your interactions with our Website.
- From Third Parties: We may receive information from service providers, such as analytics or payment processors, to enhance our services.
How We Use Your Information
We may use your information to:
- Provide, maintain, and improve our air conditioning services.
- Process payments and fulfill service requests.
- Respond to inquiries and communicate with you, including sending appointment confirmations or promotional offers (with your consent).
- Analyze Website usage to improve user experience and functionality.
- Comply with legal obligations or protect our legal rights.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors (e.g., payment processors, hosting services, or analytics providers) who assist us in operating our Website and delivering services, provided they agree to keep your information confidential.
- Legal Requirements: When required by law, such as to comply with a subpoena, court order, or other legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
Mobile Information and Text Messaging: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your experience, track usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Website.
Data Security
We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may:
- Opt Out of Communications: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails or contacting us directly. You may still receive transactional or service-related communications.
- Opt Out of Text Messages: Reply "STOP" to any text message from us to opt out of text communications.
- Access or Update Information: Contact us to review or update your personal information.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
Children’s Privacy
Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please visit our contact page at:
Max Cool Air Conditioning
Website: https://maxcoolac.com/contact/
